Event Calendar

Upcoming Events

Denver Panel Discussion and Luncheon
Start: Thursday, February 2, 2017 - 11:45am MST
End: Thursday, February 2, 2017 - 1:30pm MST
Denver (Lone Tree), CO
Join us and learn the importance of unleashing your agents’ potential to totally transform the customer experience – it’s easy in the cloud! Interact with our expert panelists, network with other contact center professionals and enjoy a delicious lunch on us. 

inContact User Conference (ICUC)

ICUC 2017 at NICE Interactions

On May 8-10, 2017, the inContact community will reconvene in Las Vegas, but this time we’re joining forces with NICE to present ICUC at NICE Interactions—a bigger and better user conference that combines the resources of both companies and two events under a single roof!

We’ll continue to dig into the topics, trends, and challenges that matter most in the contact center industry. And we’ll be sharpening the focus on the latest tools and insights to raise the bar on your customer experience. Register here

Upcoming Webinars

Enterprise Considerations for Cloud Based Contact Centers
Start: Wednesday, February 15, 2017 - 2:00pm EST
End: Wednesday, February 15, 2017 - 3:00pm EST

As today’s Enterprise Contact Centers consider moving from traditional premise-based platforms to cloud based solutions there are extensive benefits to be obtained from the migration.  However, there are also challenges to be recognized and overcome during the planning and execution of the migration.

Join inContact and our featured guest, John Smiley, Senior Consulting Director of Eventus Solutions Group for a discussion on five major challenge areas enterprises need to consider and plan for as they move to the Cloud. They will break down what those challenges are and how to plan for and overcome them during your transition to Cloud based Contact Center solutions.

On Demand Webinars