inContact User Conference (ICUC)
On May 8-10, 2017, the inContact community will reconvene in Las Vegas, but this time we’re joining forces with NICE to present ICUC at NICE Interactions—a bigger and better user conference that combines the resources of both companies and two events under a single roof!
We’ll continue to dig into the topics, trends, and challenges that matter most in the contact center industry. And we’ll be sharpening the focus on the latest tools and insights to raise the bar on your customer experience. Register here
As today’s Enterprise Contact Centers consider moving from traditional premise-based platforms to cloud based solutions there are extensive benefits to be obtained from the migration. However, there are also challenges to be recognized and overcome during the planning and execution of the migration.
Join inContact and our featured guest, John Smiley, Senior Consulting Director of Eventus Solutions Group for a discussion on five major challenge areas enterprises need to consider and plan for as they move to the Cloud. They will break down what those challenges are and how to plan for and overcome them during your transition to Cloud based Contact Center solutions.