Rajeev Shrivastava is responsible for inContact market strategy and leadership of the partner product ecosystem, business development and product management for inContact, the world’s largest cloud contact center company. Rajeev has nearly 20 years of business management experience, most recently at Rackspace, where he led global product marketing and business development for their $1.8 billion business. During his time with Rackspace, Shrivastava was responsible for developing and delivering go-to-market (GTM) strategy, positioning, messaging and execution for Rackspace Product, Solutions and Services portfolio for the $1.8 billion business. He led the company repositioning as the No. 1 Managed Cloud leader and created differentiation in the crowded Infrastructure-as-a-Service (IaaS) industry.
Rajeev is a general management, product and marketing executive with functional expertise in products, marketing, business development and sales. He has intense focus on increasing revenue growth and profitability and specializes in bringing new products and offers to market. Rajeev has global business experience and a strong track record of developing and growing cloud and SaaS businesses by targeting marketing, support and IT buyers.
Prior to Rackspace, Rajeev held executive level roles with P&L responsibilities across product, marketing and business development at Satmetrix, SupportSoft, BeVocal, Siebel, VirtualSoft, GT Associates and HCL Rajeev’s professional highlights include:
- Launching new solutions with Satmetrix while developing GTM partnerships with global systems integrators
- Leading the turnaround and sale of SupportSoft’s $50 million troubleshooting software product
- Scaling BeVocal from $0 to $150 million in long-term contracts and eventual acquisition by Nuance for $200 million
- Co-founding VirtualSoft and taking the company public on the Mumbai Stock Exchange
Shrivastava is a veteran leader in the contact center industry with a history of accelerating revenue growth and profitability through both his venture-backed and public companies. Rajeev holds an MBA from the Wharton School of Business and a BS in engineering from Delhi College of Engineering.